All your customers need to do is scan the code using the camera on their phone! No need to dowload an app or create an account.
Our only charge is a small fee to the customer, should they choose to use our service.
We're super easy to add alongside your existing order process, whether that's table service, counter service, or some other option!
The power to order what you want, when you want it, while never needing to leave your table or wait for service, is the recipe for a happy customer!
Reducing the time it takes customers to order & pay means that there is less idle time at your tables, allowing you to serve more customers!
When your customers are no longer at the mercy of busy wait staff, queues at the counter, or waiting for the bill, they're much more likely to order that next drink, extra entree, or stay for desert!
Instead of charging you any fees or commisions, we charge a small amount to customers that choose to use our service. We even cover all the merchant fees, so you will receive higher margins compared to other orders.
How much does it cost?
SimpleService is free for vendors. We charge customers a small fee ($0.50 + 4.5%) when they choose to use our service instead of your traditional ording methods. We cover all the merchant fees associated with processing the credit card transactions.
What do I need to get started?
To get started, all you need to do is provide some information about your restaurant, setup your online menu (we can do this for you), add the code, and get a device to receive the orders — any modern internet connected tablet, phone, or computer should do the trick. There is no need to purchase any expensive hardware, and we should have you up and running within a day or two!
Where do I add the code?
Once you have created an account, you will be able to get access to your venue specific code from our vendor dashboard. You can then print this code on your menu, print/order stickers to add to existing menus, or even generate specific codes which can be added to your table numbers
How do I receive orders?
Our order terminal is web based, so all you need to receive orders is a table/computer/phone that can run a modern web browser, and a decent internet connection.
How will I know where to deliver the order?
Customers can enter their table number when ordering (if you use table numbers), opt to pick up the order at the counter, or take a selfie so you can identify who to bring the order to!
Do you integrate with any POS systems?
We are currently working on our POS integrations, let us know what system you use and we'll be happy to prioritize it!
Can you help me get setup?
Of course! If you're in the Southeast Queensland (Australia) area we can have someone come to your restraunt and give you a hand. If not, we can provide support anywhere through email, phone or video chat!
What countries are you available in?
We currently opperate in Australia and Canada, however we are always looking for new regions to expand to, so if you are in a different country just contact us and we'll see what we can do!
Or if you have any questions or need more information, contact us!
© 2019 SimpleService Software Pty Ltd
